PRIVACY POLICY

PRIVACY POLICY — MY MUKHWAS

SECTION 1 — WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser, device, and operating system for better site experience.

Email & SMS Marketing:
With your permission, we may send you emails or SMS updates about new product launches, festive offers, or brand updates. (We send only 1–2 messages per month and never spam.)

We value your privacy and the information you consent to share in relation to our marketing communication. This may include updates about your order, delivery details, or review requests.

Cookies:
Our website uses cookies to track items you add to your cart and to remind you if you leave before checkout. This helps improve your shopping experience.

SECTION 2 — CONSENT

How do you get my consent?
When you provide personal information to complete a transaction, verify your payment, place an order, or arrange a delivery, you imply consent for us to collect and use it for that purpose only.
If we request your information for a secondary purpose (like marketing), we will ask you directly for consent or give you the option to decline.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent anytime by contacting us at:
📩 mymukhwas@gmail.com

SECTION 3 — DISCLOSURE

We may disclose your personal information only if required by law or if you violate our Terms of Service.

SECTION 4 — THIRD-PARTY SERVICES

We only share your data with trusted third-party providers necessary to process your order — such as payment gateways and delivery partners.

However, some third-party service providers (like payment processors) have their own privacy policies regarding how they handle your personal information.
We recommend reviewing their privacy statements for better understanding.

Once you leave our website or are redirected to a third-party page (such as Razorpay, Shiprocket, or Shopify Payments), you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:
External links on our website may direct you to other sites. We are not responsible for the privacy practices of such sites.

SECTION 5 — SECURITY

We take reasonable precautions and follow industry-standard security practices to protect your personal information.
All payment details are encrypted using secure socket layer (SSL) technology.
Although no system is 100% secure, we ensure compliance with best data protection practices.

SECTION 6 — COOKIES

Our site uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but some features may not function as intended.

Common cookies used:

  • _session_id: Tracks your current session.

  • _store_visit: Used to record store visit analytics.

  • cart: Stores cart details for 14 days.

  • _secure_session_id: Securely stores session data.

SECTION 7 — AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your state or have given consent for your minor dependents to use this site under supervision.

SECTION 8 — CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. Updates will take effect immediately upon being posted.
If we make any material changes, we will notify you here so you are aware of what information we collect and how we use it.

If our brand My Mukhwas is acquired or merged with another company, your information may be transferred to the new owner to continue serving you.

📩 For any privacy-related concerns, contact us at:
Email: mymukhwas@gmail.com
Brand: My Mukhwas — Pure, Traditional & Fresh